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Published 22 February 2024
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8 minutes

Tide Business Account Review: Pros, Cons & Features

Tide offers free and paid business accounts for sole traders and limited companies, as well as small, medium and large companies. Find out how Tide business accounts stand out, and fall short, with our review below.

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Tide business accounts can help a range of businesses manage their finances online, including freelancers, small businesses and companies scaling up their operations. Currently, Tide offers a business account with no monthly fee, as well as three paid options: Tide Plus, Tide Pro and Tide Cashback. These come with a variety of features, depending on your chosen plan.

Offering a potentially quick set-up and a range of features, Tide allows you to schedule payments, create and send invoices, and manage your expenses from your smartphone.

Tide Business Account – Free

Tide Business Account – Free
  • Monthly Fee
    Free
  • UK Card Purchase Fees
    Free
  • UK Bank Transfer Fees
    20p
  • Offer
    Get £80 Cashback when you open a Tide business account*

This product may be one of a range offered by this provider. Always check terms & conditions for suitability before applying.

Eligibility Criteria
  • For registered business account: you must be registered with UK Companies House as a director of that company or partnership
  • For sole trader account: you must be a UK based sole trader/freelancer
  • For all accounts: you must be aged 18+, have a valid UK phone number and address, and hold compatible device registered to a UK App or Google Play store

Learn more about how we bring you our review.

Key features

  • 24/7 customer support
    Tide offers 24/7 support on its app for all business account holders.
  • Free and paid accounts
    Tide offers business accounts with and without a monthly fee, plus possible transaction fees.
  • Access to business loans
    If you are eligible, small business financing such as business loans are available through Tide.
  • FCA regulation and FSCS protection
    Tide is a digital business account provider regulated by the Financial Conduct Authority (FCA). Tide bank accounts are provided by ClearBank and are protected by the Financial Services Compensation Scheme (FSCS) for eligible deposits up to £85,000.

Tide business account pros & cons 

Pros

  • A business account with no monthly fee is available.
  • You can access your account digitally via an app on Android or iPhones and on the Tide website.
  • Tide offers bank accounts provided by ClearBank that are eligible for protection through the Financial Services Compensation Scheme (FSCS).
  • Tide offers 24/7 support with the member support team

Cons

  • E-money accounts (for some existing customers) from Tide are not protected by FSCS, though Tide is in the process of moving Tide accounts from PPS e-money accounts to ClearBank FSCS-protected bank accounts. 
  • It is not currently possible to deposit cheques into a Tide account.
  • Business partnerships and charities cannot open a Tide account.

The pros and cons featured here are chosen by us based on a combination of our expert, research-based opinions and an exclusive survey of UK business owners and decision makers. The survey was conducted on behalf of NerdWallet UK in December 2022 to identify the business bank account features that people feel are most important. They are unlikely to be the only product features and restrictions that you should consider. Pros and cons are subjective and you should align them to your own personal and business circumstances. Information was correct at the time of publication but may have changed since.

Tide business account full review

Tide was founded in 2015 and has been offering business banking since 2017. A digital fintech platform, it aims to make opening and managing a business account faster and more user-friendly compared to traditional banks, with its use of mobile technology.

Tide offers sole traders, freelancers and limited companies a range of business accounts, including a free account and more advanced paid accounts that allow businesses to upgrade as and when they need to. All accounts include one free expenses card and can hold up to five business accounts. They also offer accounting software integration, including QuickBooks, Sage and Xero, scheduled payments, free invoicing, and charge £1 for ATM withdrawals. 

Free business bank account

Tide’s free business account has no monthly fee and offers expenses cards for £5 a month. Transfers in and out cost 20p each. It does not include access to any of the support services, exclusive member perks and other features offered by Tide’s paid accounts.

Plus business bank account

The Plus plan costs £9.99 + VAT each month, comes with 20 free transfers per month and includes one expense card. This account also offers priority support via its app, customer support over the phone, a 24/7 legal helpline, support with trademarking and disputes, and exclusive member perks. 

Pro business bank account

The Pro plan has a monthly fee of £18.99 + VAT and offers all of the same features as the Plus account. It comes with unlimited free transfers plus two expense cards.

Cashback business bank account

The Tide Cashback account costs £49.99 + VAT per month. It includes unlimited free transfers plus three expense cards, a dedicated team of account managers and 0.5% cashback on purchases made with your Tide debit card.

Tide business account features: at a glance

Free accountPlus account
Monthly fee£0£9.99 (+ VAT)
Transaction fees20p20 free transfers per month. Yes for 21-plus monthly transactions
Account management Online or via the appOnline, via the app, over the phone
FSCS protectionYes for Tide accounts provided by ClearBankYes for Tide accounts provided by ClearBank
Set-up timeTwo daysTwo days
Cash depositsYes (via Post Office and PayPoint)Yes (via Post Office and PayPoint)
Cheque depositsNoNo
Access to other banking servicesYesYes
International paymentsNoNo
Customer service24/7 app and online support
Email support: [email protected]
24/7 app and online support
Email support: [email protected] 
Phone support (available 8am to 6pm on weekdays not including bank holidays)
Multiple user accessNoNo
Create and send invoicesYesYes
Integration with accounting software toolsYes (QuickBooks, Sage, Xero and more)Yes (QuickBooks, Sage, Xero and more)

Where Tide business account stands out

No monthly fees: Tide’s Free business account has no monthly fee.

Range of accounts: Tide offers four different accounts, so you can choose the level of account based on costs and the features that are right for your business.

Customer support: You can access your 24/7 support on the provider’s app. Paid accounts also have access to a priority phone number as well as a 24/7 legal helpline.

FSCS protection: Tide’s business bank accounts, provided by ClearBank to new customers, are covered by the Financial Services Compensation Scheme (FSCS). It’s worth noting that if you’re a sole trader and have a personal, savings and business account with Tide, the £85,000 limit for FSCS protection will be the total you can claim across all your accounts.

Transactions: Tide’s Pro and Cashback accounts include unlimited free transactions.

Expense cards: Tide’s paid accounts include one or more free expense cards depending on which account you choose. This card can help control company spending and businesses can also set individual spending limits on the app.

Where Tide business account falls short

Existing e-money accounts not FSCS protected: If you are an existing customer with an e-money account, your funds will not be protected by FSCS. However, your money is safeguarded under the Electronic Money Regulations, which means that Tide needs to keep the money in your account separate from the funds it uses to run its business.

No branch access: Tide is a digital-only business banking provider. It has no high-street branches, so it might not suit your business if you would prefer to speak to someone face-to-face to manage your account.

Cheque deposits: Tide does not currently support cheque deposits.

Partnerships, charities and non-profits: Tide does not offer accounts to business partnerships, charities and non-profits. 

Tide business account customer reviews

Tide has received generally positive reviews on different review sites. 

  • Trustpilot: 4.3 out of 5 rating, based on over 18,600 reviews
  • Apple App Store: 4.7 out of 5 rating, based on over 64,800 reviews
  • Google Play: 3.8 out of 5, based on over 16,300 reviews.

This information is correct as of 20 February 2024.

Tide business account eligibility 

To be eligible to open a Tide business account, you must:

  • be at least 18 years old
  • have a valid UK phone number
  • own an Apple or Android device

If you’re a sole trader or freelancer, you’ll need to prove you have a UK residential address. If you run a limited company, it must be registered with Companies House and you need to be a director to apply.

Tide currently will not open business accounts for charities or business partnerships. 

There are also a number of industries that Tide does not support, including but not limited to:

  • cryptocurrencies
  • investments
  • gambling
  • weaponry
  • adult entertainment

You can find out more information about prohibited industries on Tide’s website.

How to apply for a Tide business account

You can open a Tide business account online. When you apply, you’ll need to download the Tide app on your smartphone.

To apply for a Tide business account, you need to:

  1. Choose the right business account and apply via the app or the Tide website, though you will need to have your mobile phone to hand so you can verify your identity. 
  2. Provide personal details, including name, address, and contact information, as well as information about your business, including the type of company, what it does and shareholder details.
  3. Scan and submit proof of ID, which can be from most European national IDs, including passports and driving licences, and it will ask you to send a picture of yourself to prove your identity.
  4. Wait for approval. Tide won’t conduct any hard credit checks when you apply to open an account. However, it will run checks on your identity that will appear on your credit file but won’t affect your credit score. If all goes to plan, Tide aims to help businesses open an account in minutes – though it may take longer if your business is more complex. You are likely to receive your payment cards in two to four working days.

Review methodology

At NerdWallet UK, we base our reviews and our ‘Best’ pages on the results of surveys we undertook about what was important to people who use these products. This allows us to look at products impartially of any commercial arrangements we have and fairly rate the products on the same set of criteria.

Best means our ‘Best’ and is based only on what products we have aligned to our surveys, which form the basis of our reviews and ratings. This means that there will be other products on the market that we have not included in our ‘Best’ pages. Best does not mean it’s best for you, nor does it mean the ‘cheapest’.

Our reviews may display lenders’ rates. This additional information has not been included in our evaluations but is still very important when choosing a product. Rates offered can depend on circumstances, amount and term. Always check details before proceeding with any financial product.

Product details reflect the information that was available at that time but may have changed since. We strive to give you a review on as many products as possible, but there will be products not included on the market. The review is our opinion, but it does not constitute advice, recommendation or suitability for your financial circumstances.

You can view our full review methodology here.

    Services offered by this provider may change over time. Always check Ts&Cs.

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