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While we do have relationships with the third party companies featured on this website we only hold limited information on their businesses and products. Therefore, we encourage you to contact each merchant individually should you require further information on any product

If you are looking to contact a third party like Octagon, Collingwood or Admiral please select them from the dropdown box below.

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For all other enquiries please contact the Know Your Money team as below:

Address:

Notice Media Ltd
Know Your Money
Floor 3 Haldin House
Old Bank of England Court
Queen Street
Norwich
Norfolk
NR2 4SX

 

Business Development and Advertising:

For business development and advertising please contact Mike Jones or Jamie Wright at: busdev@knowyourmoney.co.uk or 01603 663786

Editorial and Press Releases:

For editorial matters and press releases please contact Rassam Fakour-Zaker at: editorial@knowyourmoney.co.uk or 01603 663786

Webmaster:

For technical issues please contact:
webmaster@knowyourmoney.co.uk

Complaints Policy

At Know Your Money we do our very best to provide you with quality comparisons and information, and in making sure all of that information is up to date and accurate. We also work hard to ensure we maintain compliance with FCA requirements, alongside our website and privacy standards.

Whilst we hope you have no reason to complain, should you wish to get in contact you can email us on:
complaints@knowyourmoney.co.uk

Alternatively, you can write us at:
Notice Media Ltd,
Floor 3,
Haldin House,
Old Bank of England Court,
Queen Street,
Norwich,
Norfolk,
NR2 4SX,
01603 663786

Once we have received your complaint, we will aim to acknowledge receipt within 3 working days and to resolve your complaint as quickly as possible with clear expectations and a final response no later than 8 weeks.

If you would like to make a complaint about the products, practices or services offered by a company listed on knowyourmoney.co.uk, you may need to contact the company directly as we are not involved in the provision of the products and services featured.

As a business authorised and regulated by the FCA, if you feel your complaint has not been resolved to your satisfaction, you may wish to refer your complaint to an independent Alternative Dispute Resolution service (ADR). Full information and contact details can be found at:

Financial Ombudsman Service (FOS)
http://www.financial-ombudsman.org.uk/

And further supported by the Financial Services Compensation Service (FSCS)
http://www.fscs.org.uk/