Direct Line Home Emergency Cover

Direct Line's Home Response 24 membership is a home emergency policy that covers your household against any incidents that requiring professional callouts. Members using the service receive instant cover which entitles them to emergency help from Direct Line-approved tradesmen, a 12-month guarantee on work carried out and no limits

Membership comes in three levels providing differing levels of cover. The most basic option, Response, covers all call-out fees and the first hour's labour for plumbing and drainage, electrics, heating and security (external locks, doors and windows); with further work only carried out with the policy holder's approval at Direct Line's pre-arranged rates. The second package, Total Response, provides the same cover as the first but also includes the cost of parts and includes all labour up to £1,000 (inc. VAT) for each emergency. The final package (not available online) offers flexible membership allowing you to choose which types of emergency are covered.

More from Direct Line

Share this...