House sellers: beware of undervaluation

Britons trying to sell their home have been warned that their property may be undervalued during the process.

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Written by Mark Burton
Know Your Money editor


Homeowners looking to sell or remortgage their property have been warned that surveyors may be routinely undervaluing homes by as much as ten per cent.

According to a study carried out by the National Association of Estate Agents (NAEA), surveyors valuing property at the request of a mortgage lender are commonly giving an estimate considerably lower than the agreed sale price, a practice which is causing a growing number of negotiations to collapse.

Explaining the reasons for this apparently habitual undervaluing, the NAEA explained that many surveyors may be trying to protect their own hides, fearful that the banks may sue them for attaching too high a price tag to a property, as has happened in the past.

Remember the 90s?

During the property slump in the early 1990s, the NAEA identified a similar problem to that reported by the group this week, where chartered surveyors were routinely knocking thousands of pounds off a property's assessed value because of a fear that they would be sued by mortgage lenders if they valued the property too high.

The problem arose because if a lender is forced to repossess a property, as is more common in a recession, it has grounds to sue a surveyor for negligence if the property sells for less than the assessed price.

Speaking to the BBC, Peter Bolton King, chief executive of the NAEA, said that surveyors may once more be worried that they will have to defend themselves in court if they are too kind in assessing a property.

"They are perhaps worrying about the market and almost deliberatively knocking off ten per cent almost regardless of what the property sold for," Mr Bolton King commented.

However, he added: "They are perhaps worrying about the market and almost deliberatively knocking off ten per cent almost regardless of what the property sold for."

A consultation with NAEA members has revealed that in several separate cases, mortgage lenders gave surveyors specific instructions on how they should value the property, Mr Bolton King claimed elsewhere.

The £20,000 question

Although homeowners may already be cautious about putting their property up for sale in a depressed market, those who have their valued by a mortgage lender may do well to take the same steps as Theresa Timms, and ask for a re-evaluation.

Speaking to the BBC, Ms Timms said that she felt the surveyor sent by the bank to value her home in Bridgend had been unreasonable in giving it a market price of £80,000.

"The valuer [then] came and said it was worth £100,000, but it was the same person that made the first valuation," she told the news provider.

But while Ms Timms may be congratulating herself on managing to dodge a £20,000 devaluation, figures from the NAEA suggest that across the country, many people may not have been so lucky.

A recent poll carried out by the group showed that 69 per cent of members have experienced difficulty with valuations after an initial sale has been agreed, while 65 per cent said that transactions had fallen through as a direct result of a low valuation.

Meanwhile, a further 86 per cent said they had seen prices renegotiated after the valuation.

An 'imperfect' system

Although it may be of little comfort to homeowners anxious about whether to put their home on the market, the Council of Mortgage Lenders has insisted that surveyors are doing nothing wrong, as they are 'duty bound' to offer only accurate valuations.

Meanwhile, a spokesperson for the Royal Institution of Chartered Surveyors (Rics), told the BBC that while the valuation system is 'imperfect', there has been no deliberate wrongdoing.

"There will be a range of valuations that the valuer will look at before they arrive at their opinion of value. That opinion of value could well be different from another opinion of value and could fluctuate over a period of time as well," said Rics spokesperson Barry Hall.

For those that fear they home has been undervalued by a surveyor working at the request of a mortgage lender, it may be worth investing in a separate valuation, while, as is the case in all home sales, seeking the counsel of a qualified legal professional is also advisable.

 

Read our new article 'What happens when your house is undervalued?' for further advice on this topic.

Your comments

(8) Comments so far | Post a comment

s logan wrote:

My house was undervalued terribly in July this year and desperate to move had to dig deep to put the extra. It was undervalued by at least 10k and properties in the same street only one being sold in the last year a few months before sold for 10k more than ours. The money could have been send doing our new house up.. We also paid £5,000 and £1,500 cash back and deposit to our buyers so we could move. I think we were ripped off.

Wednesday, Dec 16 2009

W. Hargreaves wrote:

In April 2008 Abbey valued my house at £600k in Nov 2009 Abbeys valuer valued the same house at £500K despite further enormous improvements internally and externally. The house is now on the market for £695k which is the fig. it was independantly valued at.I intend to sue Abbey's valuer once the house has been sold, these people are supposed to be professional, you don't need a degree to give a house away.

Monday, Mar 1 2010

J Hammot wrote:

After reading this article I am definately going to get onto e.surv who did the mortgage valuation on the property we wanted to buy.

We are really upset as it was undervalued by 20k (agreed 160k and has been valued at 140k) and looking at other properties for £140k it just doesn't make sense i.e this is substantially improved and miles apart from others for £140k.... I'm worried we are going to miss out on a lovely property whilst lining a surveyors pocket and effectively being sent back to square one!

Saturday, Jun 12 2010

S Tudge wrote:

The injustice of this system makes me so angry. I have just had a valuation done by NatWest for a new build property that I wish to buy. I have heard today that the surveyor has undervalued it by £13,000.

I have also found out that my next door neighbour, in an absolutely identical house, has had hers valued by another NatWest surveyor at £1,500 higher than the asking price. Neither property has been built yet, so I am assuming that the valuation has been done on the square footage.

WHAT IS GOING ON!!!!? Either the property is worth £139,995 or it's worth £125,000? It strikes me that I have just been very, very lucky with my surveyor.

Tuesday, Jun 15 2010

J Blackford wrote:

My partner and I are currently in the process of buying a new build valued at £149950 on a mortgage with Natwest, however the valuer valued it £7.5k less.

The issue I have is that the same identical house, 3 doors down has been valued also by a Natwest Surveyor but AT THE ASKING PRICE of £149500 and this is also the case for the same build around the corner.

I don't think it is right that the different individuals on a panel of surveyors should be able to give significantly different valuations. Surely they should be singing from the same hymn sheet!!

It's frustrating that our property is EXACTLY the same as the others that have been valued correctly.

Thursday, Jul 8 2010

Alan Banfield wrote:

£35,000 !!!!UNDERVALUATION !!!
I have had the valuation of my property for a re-mortgage and it is £140,000. £35,000 under its true value. You say how can I know this, well, I had a official survey on the 11th March 2010 and my house was valued at £175,000,This has got to be some kind of joke!!!!

A.Banfield

Monday, Aug 30 2010

Kathy Davies wrote:

Im so glad I was directed to this page! We are in the process of buying a new build property, Surveyor has undervalued by 20k, exact same house 3 doors away has been valued at asking price by another surveyor, a smaller house next door has been valued at more than ours. Its causing me no end of stress as we are in a 'easy mover' scheme with a sale going through on our existing property. Have requested an appeal - I have to pay my lender for this! Has anyone ever been succesful with an appeal? Before I pay out any more money!

Saturday, Sep 11 2010

Rob Lee wrote:

I had my house valued at 90 K by estate agents, exepted a bid for 82K. The surveyor then valued it a 10% less. We agreed to drop the price as the buyers were first time buyers and could'nt find any more cash. The buyers then decided to change lenders and this lender used the same surveying company and the same surveyor showed up to do the valuation. This time again he under valued it by 10% below the new agreed price. Obviosuly he has been made aware by the lender of the bid price and is simply taking 10% off each time, at this rate the bidder can just keep changing lenders and gaining additional 10% discounts. It's just is'nt right!!!

Monday, Oct 18 2010

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