How to protect your personal data

Worried about the safety of personal data? Here's the lowdown on how to protect your ID when your personal data has been lost/stolen.

Reports involving the loss or theft of personal data from companies and government organisations have been steadily increasing over the last few years. High profile cases such as the Child Benefits Agency loss of two discs containing personal information on 25 million people in 2007, and various other data breaches by organisations as diverse as clothing and insurance companies have recieved a great deal of media attention.

No wonder recent research showed that many of us do not trust big institutions to keep our personal information safe. The Canvasse Opinion survey found that 34 per cent of us do not trust insurance companies, 33 per cent think Internet retailers aren't secure and 32 per cent believe that government cannot be relied on to safeguard the data that can be used to impersonate us, borrow money in our names and ruin our lives.

Five simple precautions

  1. Check your bank statements carefully: With your account data and basic personal information, criminals could try to get hold of your money. If you spot any unfamiliar transactions, tell your bank immediately and explain the circumstances.
  2. Look at your credit report: The information in the Child Benefit Agency records was enough for a criminal to apply for loans, credit cards and even mortgages in your name  as well as other forms of credit such as mobile telephone and catalogue accounts. Your credit report lists all your credit commitments and recent applications for credit, so you can instantly see if someone has been trying to use your ID and put a stop to problems before they can develop.
  3. Minimise the information you post on social networking sites: Organised gangs are now focusing on ID fraud as a profit centre and they know that many people give away useful snippets that could be passwords or key dates giving access to your bank and card accounts. Edit out the names of pets, mother's maiden name, where you went to school and anything else you might use as a password or PIN.
  4. Watch out for hoax calls, letters or e-mails: Taking advantage of your distress in the wake of a data breach, criminals may call, e-mail or write pretending to need further information in order to protect you. In fact, they hope to rip you off more thoroughly so don't give away information to people you do not know. Check with organisations that might have a genuine reason for contacting you before you part with your data.
  5. Ensure that your bank and credit card account passwords do not relate to the data that could be compromised: Many of us tend to use details such as children's names and memorable dates as passwords to protect our bank and credit card accounts. Fraudsters are likely to make a good guess at these passwords which will give them access to your finances for further theft and much more. Make sure you update your passwords on a regular basis and use unique words that do not relate to data that could be compromised in a data breach.

Credit monitoring is such an effective method of protecting yourself that it is recommended by the Home Office and many responsible organisations automatically offer it to customers and clients who have been affected by a data breach.

Note: You can see your Experian credit report for free with a 30-day trial of CreditExpert, the UK's leading credit monitoring and identity fraud protection service. Then keep on checking regularly, to give yourself peace of mind and make sure that criminals haven't taken their time in impersonating you.

Author: KYM Editor

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Important Notice
This guide is intended for general information only and is not intended as, and does not constitute, any form of advice, recommendation or endorsement by us of any particular product(s) or services and you should rely on your own further research and professional advice in relation to your specific requirements and circumstances before purchasing any products or services. Use of this guide is subject to the Terms of Use of the KnowYourMoney site.