If you believe there is a problem with your endowment mortgage don’t just cash it in or stop making your payments, check the facts first. Then if you do believe that your policy was mis-sold to you must first complain to the firm that sold you the policy and give them the chance to resolve the problem. Following this if you do not get the issue resolved then you must complain to the financial ombudsman’s service (FOS).
With so many endowments being mis-sold in the UK its worth filling out this small questionnaire from Brunel Franklin & Company.
